Agriculture:

Growers use the Time Clock App and the Crew Clock App commonly in two situations.

  • Distribution and plant tending
  • Field crew deployment

Wholesalers that distribute and tend their products have their driver’s clock in / clock out at each location they visit. Often the locations are big box retailers. They bring new plants in, take out bad stock, and care for the plants on display. Upon clock out, they can provide activity data which enables the grower to gain insight on operations at each location. This data is often output by Telliris in a second parallel data stream. Time collection transactions go to time & attendance and activity / location data goes to Operations.

Case Study 1 – This wholesale grower caters to over 2,000 retail and commercial customers throughout the US including Home Depot, Kroger, Lowes, Rite-Aid, and Wal-Mart. Their drivers use the Time Clock App.

Case Study 2 – Passion has driven this grower for over 100 years. Their drivers strive to deliver and tend the plants so they are at their best at each retail location. Appropriately, they collect information upon clock out. For example, one question is “"was the gate open upon arrival"”. If it’'s not open, they cannot enter the facility as quickly which reduces efficiency. This "“feedback loop" of information” originates at the Time Clock App.

Crew Clock enables field workers to start and end their day efficiently from a time entry perspective. Supervisors use their mobile phone to quickly perform time entry for their group. There are two primary variations of the Crew Clock App, one where each employees name is presented to the supervisor and they indicate “present or absent”, and another where the supervisor enters the ID for each member in their group.

Case Study 3 – A premier supplier of high quality frozen and canned vegetables to over 14 countries uses Crew Clock to efficiently perform time entry. The time entry process for each supervisor takes between two and three minutes from start to finish.


Business Services:

Organizations that have staff providing services on a third party basis at many dispersed locations are compelled to mobile enable time & attendance since there is no other way to interact with the workforce.

It’'s typically not possible for business service provider staff to access the Internet since they are working at their client’s locations.

The actual services provided are wide and varied. Staff can be performing back office work, retail merchandising, medical services, and the like. When they arrive at their client’s location, they use the Time Clock App to clock in. To ensure the staff themselves are truly “on the job”, the Time Clock App’s Biometric feature may be used. They may also register the start and end of their meals or breaks during the day. Just prior to departure, they clock out.

Business services providers sometimes desire to also collect activity data upon clock out. The data is always very specific to the services provided and is output by Telliris in a second parallel data stream. Time collection transactions go to time & attendance and activity data goes to a system that handles reporting, billing, and other tasks related to providing services to clients.

Case Study 1 – Outsourcing has become more commonplace in recent years. A provider of document, mail, print, and recordkeeping services to over 10% of the Fortune 500 companies uses the Time Clock App with Biometric verification to handle time collection at over 800 client sites. Staff uses it to clock in / out and register the beginning / ending of breaks.

Case Study 2 – A leading national provider of merchandising services with employees located across the United States provides high visibility and reporting to their clients via the data collected using the mobile Time & Labor Collection App. The data collection is so extensive; using the name Time Collection App may be a misnomer. Time Collection makes up 5% of the transaction. The remaining 95% of data collected is specific to each retail, restaurant, and hospitality client and their rollouts, retrofits, resets, and remodels.

Case Study 3 – The world’s largest retailer provides customers with health services via a service provider focused purely in this area. The service provider deploys over 200,000 nurses nationwide to drug stores, government, schools, shopping centers, and big box stores. Upon arrival, they clock in as usual. At the end of their shift, they provide activity data during clock out. The Time Clock App has multiple dialogs, each oriented for a specific work type. Drivers use one dialog whereas nurses use another, and merchandisers use yet another. Each dialog enables quick and accurate time and activity data entry.


Contracting and Construction:

There are many forms of contracting and construction. They all have one aspect in common, field crews. Typically crews work away from established working infrastructure, they'’re building new roads, fitting out offices, building houses, remodeling, and so forth.

Members of work crews sometimes don'’t have Internet access at home. By mobile enabling time & attendance, they can interact with HR and Payroll using employee self-service on their phone.

Contractors and construction companies always need to track their projects. The best way to track is to capture the data at the source, the location where the work is being done. Labor data entry can be performed at the start of work, or after work is complete and consists of site, job, task, and operation. In certain environments it can consist of equipment allocation and equipment hours used.

In certain situations, employees may not reliably report to their shift. The Crew Clock App can act as the starting point for your points system. When a supervisor is performing time entry for their crew, data entry for your points system as well as other purposes such as tracking injuries can be made.

Case Study 1 – A top commercial furnishing dealership uses the Time Clock App with labor data entry to track jobs and operate more efficiently. By gaining visibility on job progress on a daily basis, crews are more optimally scheduled so resources can be located where they are needed most.

Case Study 2 – Construction of highways and heavy site work conjures up burly men operating large expensive machines. A fully integrated contractor who primarily handles very large projects for government, large companies, and organizations uses the Crew Clock App which presents the name of each member in a crew to their supervisor who marks them present or absent. Stragglers are accommodated via a "“clock individual employee"” feature. No shows have points applied.

Case Study 3 – The number one home builder in the United States seeks to gain efficiency at every level. Their mobile enablement of time & attendance was designed to utilize every feature available via the phone. Time entry, schedule review, schedule preview, absence reporting, and employee self-service provide a comprehensive touch point to employees without the need for Internet access.

Case Study 4 – A prominent kitchen designer in Canada uses the Time Clock App to provide a mobile punch clock to crews working in the field. Time entry takes 20 seconds and eliminates the need for the HR / Payroll department to handle time sheets. A home remodeler in Texas uses it for the same reason. Contractors that concentrate on remodeling primarily want a mobile punch clock to eliminate time sheets.


Corrections:

The use of a phone to interact with time & attendance in a prison environment is driven by the limited access nature of the facilities. The prison operator, whether government or private, as well as outside third party providers, find the phone to be the easiest way to implement time collection in certain settings.

Case Study 1 – An innovative state correctional organization that operates over 30 facilities uses PeopleSoft ERP including the Time & Labor module. They use a certified communications hub to act as a conduit for time collection data into PeopleSoft. Instead of using a traditional time clock, employees use a phone to perform time entry

Case Study 2 – A correctional healthcare company provides services across the nation at facilities with an average daily population ranging from 10 to over 3,000. Since they are a third party provider, they need to use the Time Clock App instead of a time clock or web clock.


Distribution:

Distributors commonly have employees use the mobile Time Clock App in two scenarios:

  • Sparse dispersed locations
  • Drivers making deliveries

In situations where employees work at many locations but there are only a few employees at each site, it’'s impractical and expensive to implement a traditional time collection method. It’ is easy to calculate the cost, just multiply the number of locations with the cost for a time clock or internet access. The high cost always knocks out the this method.

The mobile Time Clock App is good solution for this environment. In addition to eliminating the purchase cost of many clocks, there is no need to maintain a dispersed network of hardware.

Delivery drivers can use the Time Clock App for all or part of their daily time entry. Some organizations use it for clock in / out and meal start / end. Others have drivers clock in / out at the truck terminal using a regular clock and use the phone during their shift for breaks and meals.

Case Study 1 – An agricultural commodity firm has hundreds of grain elevators located throughout the nation. There are only a handful of employees at each location. They use the Time Clock App just like a regular clock, only with their phone.

Case Study 2 – Coast to coast, a specialty foods distributor delivers gourmet, organic, and ethnic foods to retailers. Their merchandisers use their mobile Time Clock App for time entry. Their Telliris solution was initially deployed in On-Premises / Licensed format. Several years later, corporate IT reoriented their strategy to migrate as much of their infrastructure to Cloud / SaaS format as possible. Due to the integration between Telliris and the time & attendance system being the same for both formats, the transition to Cloud format was made quickly, literally overnight.

Case Study 3 – A leading national distributor of wine, spirits, and beer with over $2 billion in annual sales has their drivers perform time entry using the Time Clock App which can be used in either English or Spanish. In a similar manner, but with a very different product, an international clothing manufacturer who distributes their product to retailers has mobile enabled time & attendance. It does not matter what's being distributed, the efficiency gained is the same.


Education - K-12:

Schools mobile enable time & attendance for two primary reasons:

  • Time Entry
  • Absence Reporting

Most often the group that uses the Time Clock App is either transportation (bus drivers) or home bound special education. Occasionally districts use it to handle time entry for after school activities where school staff work after their normal schedule ends.

Absence reporting is often implemented due to the benefit gained by early detection of staff that won’'t be making it in that day. Note; absence reporting in this setting is defined as a situation where the staff member does not know in advance they cannot report to work, such as due to illness, car trouble, or other unforeseen problem.

Case Study 1 – One of the nation’s largest public school systems transitioned away from pay to schedule by using the Time Clock App. The return on investment which was calculated by an outside firm was under 6 months. Cost reduction has been millions of dollars ever since.

Case Study 2 – A county wide school district implemented mobile time collection with detailed labor data entry for their transportation and home bound education staff. The detailed labor includes the location their working and the job they are performing. This cost center and position data flows through time & attendance which is integrated with Lawson ERP.

Case Study 3 – A medium size school district provides both time entry and absence reporting via their mobile touch point. When reporting absent, the staff member indicates the reason as illness, personal, or vacation. The Time Clock App enables staff to override their default job.


Education - College & University:

Colleges and universities are characterized by having many buildings throughout their campus. As a result, the usage of traditional time clocks can be expensive due to the number of locations needing time collection capability. By enabling time collection to be handled via phone, employees can clock in / clock out throughout the campus.

Case Study 1 – Although a medical school is not as large as many universities, a national leader in the education of new physicians and scientists elected to use the mobile Time Collection App instead of deploying time clocks. One of the compelling reasons for implementing accurate detailed time collection was to meet government grant recordkeeping requirements.

Case Study 2 – A top rated public university mobile enabled their PeopleSoft Time & Labor module using a certified communications hub. The communications hub is designed to act as a conduit for time collection data into PeopleSoft. Instead of using a traditional time clock, employees use a phone to perform time entry as they work in various locations on campus.


Field Service:

Organizations in many industries and markets perform field service. In some cases it’'s provided to customers using their products. In other cases, field service is the primary focus of the organization and they perform it as a third party provider.

Research shows 30% of organizations have a portion of their workforce in the field. The type of work performed is wide and varied. The percentage has been increasing over the years. Based on the trend, you can consider the statistic to be a full 1/3 of all organizations.

There are two ways to mobile enable field service.

  • Field Service Automation Software
  • Mobile Enabling Time & Attendance Software

Full blown Field Service Automation (FSA) packages handle the entire service life cycle. The process starts at order entry, which leads to scheduling, dispatch, updating work status, capture of parts used / service performed, and ticket completion. The software providing this level of field service automation is very comprehensive and is an all-encompassing system in its own right.

Organizations not requiring an all-encompassing solution find implementing an adjunct system to their existing software environment to be most appropriate. This approach is a fraction of the cost of a FSA package. If “getting time and labor data from your field workforce” is the primary objective, this approach is more appropriate. In a subset of scenarios the mobile App sends data to time & attendance and a second data stream to software used by the department providing field service.

Case Study 1 – Cell phone and data communication radio towers need infrequent servicing. When service is needed, it must be performed quickly to minimize the impact on the user community. As a result, the mobile Time Entry App is presented in time sheet format and has a high level of functionality focusing on on-call, off duty pay, and absence.

Case Study 2 – This organization has technicians that have provided service to over one million homes across the United States. The field service is for their own brands as well as for other organizations that are leading consumer brands such as security systems. They start and end their day using the Time Clock App. They also use it for breaks and meals.

Case Study 3 – The leading global provider of beverage container recycling machines has their technician’s nationwide use the Time Clock App to start and end their shift. Technicians can use the App in multiple languages ranging from English to Vietnamese. From start to finish, time entry takes 20 seconds on average.

Case Study 4 – One of Canada’s largest providers of lab services extended their time & attendance using the Time Clock App. Each day field personnel collect and transport specimens to ten laboratories.


Health Provider Equipment Service:

The common thread for this group is equipment servicing. Health providers rely on medical equipment to do their job. The equipment manufacturers often sell, service, and maintain the machines for the health providers. The servicing of the machines is where mobile Apps are needed.

Case Study 1 – By not only manufacturing medical equipment but providing all servicing needed during its use; this organization improves patient outcomes and reduces costs to deliver advanced treatments. They serve in over 20 countries. Their time & attendance system is mobile enabled for both time entry and absence management. The Time Clock App handles shift start / end, meal start / end, travel start / end, and changing departments. The Absence Reporting App enables employees to inform their supervisors if they are not going to make their shift or will be arriving late.

Case Study 2 – A leading provider of medical record and workflow solutions has a large group of field staff providing service to hospitals and health facilities. Their Time Clock App includes comprehensive labor data collection with travel related information entry.


Hospital:

Campus environments and field staff compel hospitals to mobile enable their time & attendance. Installing traditional time clocks throughout the many buildings, wards, and departments that make up a hospital is expensive and time consuming.

Hospitals also commonly have staff providing service off campus. Lastly, nurses consider themselves professionals and frown upon having to use a traditional time clock. Mobile enabling time & attendance with a Time Clock App is more cost effective, can provide time entry capability off campus, and does not have the same negative image as time clocks.

Case Study 1 – A hospital migrating to PeopleSoft HCM Time & Labor needed a replacement for their telephone-based time collection system. They transitioned to the Time Clock App which enables staff to perform the same time entry and absence reporting functions and has a significantly improved user interface.

Case Study 2 – In order to eliminate retraining Nurses and staff using a legacy telephony solution, their new Time Entry, Exception Time Reporting, and Accruals Inquiry Apps are configured to have a very similar process and menu structure as their original system.

Case Study 3 – With several campuses and many buildings per campus, a large hospital implemented phone based time collection which is significantly lower in cost compared with using older time collection methods. They like how the Time Clock App is streamlined and directly meets state labor requirements such by prompting staff at clock-out to confirm they took their mid shift meal break.

Case Study 4 – Hospital staff off campus can only perform time entry one way, using a mobile App. Even though this organization uses traditional time clocks, they also use the mobile Time Clock App for their staff providing health services in the field. The same communications hub that is used to connect the time clocks to their Oracle Time & Labor is used for the mobile Time Clock App.

Case Study 5 – This hospital uses a time & attendance with advanced scheduling software package that is specifically designed for use by hospitals. They use the Time Clock and Absence Reporting Apps which leverage the industry specific time & attendance system features.

Case Study 6 – Multiple state run hospitals use a time & attendance system that was tailored to meet their needs and includes the Time Clock and Absence Reporting Apps. Over time, additional hospitals in the state network are being migrated to the updated time & attendance system which includes these mobile Apps.

Case Study 7 – A prominent state university hospital provides its staff with a convenient way to interact with PeopleSoft Time & Labor including the Time Clock, Absence Reporting, Exception Reporting, and Accruals Inquiry mobile Apps. The Time Clock App includes detailed labor data entry.


Hospitality:

Hotels and resorts with a subset of employees working in dispersed remote locations can perform time entry using the Time Clock App.

In situations where staffing levels are hard to predict, using your time & attendance systems scheduling module with the Messaging App will significantly reduce under and over staffing.

The subset of a workforce without Internet access at home can access time & attendance via the mobile ESS Apps including upcoming shift schedule review, accruals inquiry, time-off request, and review of hours worked.

Case Study 1 – Six hotel casinos mobile enabled their time & attendance to enable remotely located employees to perform time entry. The Time Clock App is used in situations where it’s not possible to use either POS or Web.


Janitorial:

Cleaning crews work in many locations and are always moving. Janitorial service companies have staff working at client facilities and the only way to perform time entry is via a mobile Time Clock App. It’s impossible to perform time entry via a time clock or Web. This is due to two factors; 1) it is prohibitively costly to install a time clock at the many facilities where the cleaning crews work, and 2) there is no Internet access.

Case Study 1 – One of the world’s largest facilities services companies with over 500,000 employees working in over 50 countries uses the mobile Time Clock App. Over the course of the organizations 100+ years in business they have acquired companies in many regions. The Time Clock App takes the local characteristics of each of the acquired companies into account and provides the appropriate functions to match their particular “personality”.

Case Study 2 – Think about the mess needing clean up after an event held at a large stadium. A provider of janitorial services to this niche market uses the Time Clock App in multiple languages to handle their crew’s time entry.


Manufacturing:

Manufacturers find two application categories to be useful.

  • Absence Reporting
  • Time Entry

The Absence Reporting App is used by Manufacturers of all types, even if they use traditional time clocks or workshop floor terminals. By determining who will be absent well in advance of shift start, similarly skilled available substitutes are invited to work the shift. This improves productivity by minimizing production line slowdowns. The other main reason manufacturers find absence reporting useful is to better satisfy labor management union regulations.

When it comes to time collection, most manufacturers use either traditional time clocks or workshop floor terminals. In situations where it’s impossible to employ the traditional methods, time entry via phone is used. Time entry is typically performed using either the Time Clock App or the Time Sheet App.

Case Study 1 – An innovative manufacturer of metal castings, fuel systems, emissions controls, and after treatment systems uses six sigma strategies throughout their organization. They use the Absence Reporting App to ensure their production lines are fully staffed and not subject to slowdowns.

Case Study 2 – A specialist in automotive air conditioning and engine cooling systems with over 35 manufacturing plants uses the Absence Reporting App to optimally satisfy labor management relations. Via absence reporting, shift opportunities are automatically offered to substitutes in a fair and equitable manner.

Case Study 3 – One of the largest defense contractors in the world with over 85,000 employees in five countries uses the Absence Reporting App to ensure production never slows due to missing employees. Even though their customers impose penalties for late delivery, they have little concern; their product is always shipped on schedule.

Case Study 4 – A global manufacturer of cars and trucks uses Absence Reporting and Accruals Inquiry Apps at their North and Central American plants. Over the course of the next two years, they intend to deploy this productivity enhancing tool to their other plants around the world.

Case Study 5 – A leading manufacturer of air movement and ventilation products uses the Absence Reporting App for employees working at five plants in the United States. Due to differences in labor contracts, the App automatically presents and calculates the appropriate absence, late arrival, and early departure reason codes for each plant.

Case Study 6 – When a global aerospace, cyber security, and electronics manufacturer transitioned to SAP, they needed a replacement for their dedicated time and expense reporting system since it could not be easily integrated to the new environment. They made the transition to SAP by using a certified SAP communications hub along with the Time Sheet App. The App includes macros enabling employee’s to enter time using predefined combinations of labor and expense codes which significantly speed up data entry. It also has a comprehensive review and revision capability.

Case Study 7 – The in-field installation and service employees of an international manufacturer of bulk material handling products use both Time Clock and Time Sheet Apps. The Time Sheet App includes comprehensive labor data validation ensuring only correct information is input into time & attendance.

Case Study 8 – With a market share of over 10% worldwide, a major manufacturer of high performance alloys and stainless steel uses the Absence Reporting App which enables employees to report late or absent along with detailed reason codes.

Case Study 9 - The second largest manufacturer of windows and doors in the United States equipped its regional field sales and service staff with the Time Clock App for mid shift meals and breaks. They start and end their day using a traditional time entry method and use the mobile Time Clock App in-between.


Media:

Television and motion picture crews often work out in the field. As a result, providing a mobile touch point to time & attendance provides the best means to communicate with the home office. Most often the Time Clock App is used to accurately record the start and end of work in the field.

Case Study 1 – An innovative media company with over 20 television stations and more than 100 hyper local Internet sites uses the Time Clock App for its mobile staff working in the field. No matter where they are located and at what time of the day, staff accurately reports their time via phone.

Case Study 2 – One of the six major American film studios realized using phones on their movie lots was more cost effective than installing a large number of traditional time clocks. The Time Clock App also includes Messaging which enables time keepers to alert employees of changes in their time card.


Memorial Parks:

Cemetery operations with a large number of memorial parks find mobile time entry to be the best solution for recording time while working outdoors. Staff most often start and end their shift at a facilities building using a traditional time clock or web clock. They use their cell phone to record the start and end of meals and break periods.

Case Study 1 – A prominent operator of memorial parks and mortuaries has staff use their phone to perform time entry for breaks and meals. Their state government mandates employees take a minimum 30 minute break. By using the Time Clock App, they efficiently ensure compliance.


Municipal:

City, County, Town, and Village governments mobile enable time & attendance for several employee groups and reasons. The employee groups most often work out in the field or at remote buildings. Time collection, time-off request, pay review, and accurate recording of meals or breaks taken or skipped are common applications.

Case Study 1 – A city with foresight offers over 85,000 residents with first rate services and quality of life facilities. They offer a wide variety of recreational opportunities including a soccer club, golf course, tennis club, playgrounds, swimming pools, theatre, art gallery, banquet facilities and more. As a result, there is a moderate percentage of staff working in the field. They use the Time Clock App to accurately record their time accordingly.

Case Study 2 – This city of over 400,000 residents uses the Time Clock App for its recreation department and employees can perform time entry as a group. Its usage is somewhat seasonal due to a primary employee group working at their municipal swimming pools which are open during the summer season.

Case Study 3 – Possessing an independent and creative spirit, stunning scenery, and year round recreational activities, this city has many parks, reserves, pools, facilities, and community centers. The city government prides itself on its ability to provide comprehensive services in an exceptionally efficient manner. Their time & attendance system is mobile enabled. It provides employees working at many dispersed locations time entry capability via phone. Each transaction takes on average under one minute to complete.

Case Study 4 – A county government with a mid size city and seven towns has over 900 employees with a fair number traveling and working at many buildings throughout over 500 square miles. The Time Clock App is used by the workforce since it is impractical to install traditional time clocks at so many locations.

Case Study 5 – This county government uses the Time Clock and Employee Self Service Apps. The Time Clock App has traditional time entry as well as skip lunch, and call back functions. The ESS App provides employees with pay review, accruals inquiry, and time-off request functions. These Apps are integrated with the counties Oracle Time and Labor system using a communications hub certified by Oracle. The communications hub also connects traditional time clocks to Oracle Time and Labor.


Parking:

The parking industry commonly has staff use the phone for time entry. This is primarily due to having fewer than 10 employees per location, no internet access, and the high cost of deploying traditional time clocks at a large number of locations.

Operators of parking garages and lots can be grouped into several categories.

  • Owner operator
  • Management
  • Valet

Owner operators can be regional or national, public or private corporations. They have an established brand name, own the properties, and operate them.

Parking management firms typically operate lots and garages as a service. Their service is very attractive to government, hotels, office buildings, and others who do not have the expertise needed to run a car park with its associated staffing, maintenance, and other operational tasks.

Valet services focus on staffing. They are not responsible for the property or its maintenance. Restaurants, catering halls, hotels, and event planners often use valet parking operators.

Case Study 1 – A family owned company with over 200 parking facilities uses the Time Clock App with biometric employee verification. Similar to a fingerprint reader, the biometric feature prevents buddy punching. Environments with a very small number of employees at each location can be more prevalent to buddy punching. The biometric feature blocks it from occurring.

Case Study 2 – A large independent parking services provider with hundreds of employees uses the Time Clock App with labor data entry for its valet parking staff. Their staff uses the phone to perform time entry at all hours of the day as they begin and end their shift at hotels, restaurants, and private functions.

Case Study 3 – With a portfolio of over 400 properties, over 6,000 employees, and over 20 years of experience, this provider of parking management and valet parking uses a time & attendance system designed for their industry. Their staff uses the Time Clock App which includes tips entry upon shift completion, break enforcement to ensure employees take a minimum break of 30 minutes, and labor data entry for job accounting.

Case Study 4 – Throughout Canada and the United States, one of the largest parking management services firms uses the Time Clock App for their staff who work at airports, hotels, medical center, municipal facilities s, office buildings, retail centers, and universities.


Property Management:

The management of buildings whether they'’re apartments, condominiums, or office complexes, involves staff working in the field at dispersed locations. Mobile enabling time & attendance is the only way to effectively interact with this type of workforce.

Case Study 1 – The leading condominium and apartment management company in a major city uses the Time Clock App to provide a quick and easy method for staff to perform time entry. Shift start / end, breaks, and meals are all entered by cleaning, maintenance, and repair staff while in the field.


Public Service:

Organizations that provide public services often operate as affiliates nationwide. They typically are not for profit operations. What works at one affiliate can be predictably used successfully at the other branches.

Case Study 1 – The largest network of social service organizations in America uses the Time Clock App for staff working at remote building halls and providing services to individuals needing assistance.

Case Study 2 – This organizations charter is to help people improve their lives, strengthen their families and communities. They use the Time Sheet App which includes labor data entry and a review / revision function. Antiquated paper time sheets, data entry, and all the related inaccuracies were eliminated by transitioning to time collection via phone.

Case Study 3 – With over 160 years of history and a presence in over 10,000 neighborhoods in America, this organization has affiliate branches coast to coast using the Time Clock App. Some branches use it seasonally for their camps and recreational centers. Others use it for the staff that provide services year round.


Rehabilitation Services:

People need rehabilitation services for a wide variety of reasons. Service providers range in size from large national networks to local independent operations. Staff is primarily hourly. In environments where it is impractical to use a traditional time collection method, the Time Clock App is commonly used.

Case Study 1 – The largest national organization for people with intellectual and related developmental disabilities has over 700 chapters. Multiple chapters have found the Time Clock App to complement the overall strategy and use of time & attendance within their organization.

Case Study 2 – Since the mid 1960’s this organization has specialized in creating job opportunities for people with disabilities. People are employed at business service centers handling work ranging from bulk mail to light industrial. They use the Time Clock App in a similar fashion to a traditional time clock, only using a phone.

Case Study 3 – An organization with 500 employees dedicated to serving children with autism and other developmental disabilities enables staff to report absence / late arrival as well as perform time entry via their mobile enabled time & attendance system. The Absence and Time Clock App is unified in a single application.

Case Study 4 – With over 100 years of providing exceptional programs in education, mental health, autism, adoption, and residential care, this provider serves over 6,000 children and families annually on its 18 acre campus. The campus environment led them to use the mobile Time Clock App for time entry.


Residential Services:

The common theme for this group’s usage of mobile enabled time & attendance is either community living or independent living. In both cases staff is performing time and labor entry in dispersed locations.

Case Study 1 – With over 125 buildings in over 25 states, this organization provides supportive housing and assisted living on a 24 hour basis, 365 days a year. Staff working at the independent living facilities start and end their shift, record their meals and enter cost center and job data via the phone.

Case Study 2 – The campus environment of an innovative provider of specialized programs and services for children and adults with disabilities led the organization to use the Time Clock App for their dispersed staff of over 400.

Case Study 3 – Staff and caregivers at a non-profit, publicly-owned, long term care provider use the phone for time entry. The organization operates a skilled nursing / long term care facility, an assisted living facility, and provides in-home care. The Time Clock App is primarily used by staff providing in-home care.

Case Study 4 – A leader in providing supported living services for people with intellectual and developmental disabilities equips its Home Managers with the Time Clock App. People living in either a community setting or independently are provided with person centered support enabling them to live community integrated lives. The dispersed nature of this workforce lends itself to mobile enabling Time & Attendance.


Retail:

Kiosk based retailers typically do not have an Internet connection thus they cannot use a web clock. The small number of employees at a kiosk makes installing a traditional time clock prohibitively costly. As a result, the only method to perform time entry is by phone.

The most common device used for time entry by store based retailers the point of sale (POS) cash register. In situations where a portion of the staff works in the field and thus is not able to use the POS or a web clock, telephone time entry works best.

Case Study 1 – A furniture retailer with over 20 stores and 100 years of business history uses the Time Clock App for its delivery drivers. They start and end their day using a traditional time clock and use their mobile phone to perform time entry for meals and breaks.

Case Study 2 – The world’s leading currency exchange serving in over 100 countries operates a substantial number of kiosks. With over 1,100 stores and presence at all major airports they mobile enabled their time & attendance to provide quick and efficient time entry via the Time Clock App.


Transportation:

The transportation sector has found mobile enabling time & attendance to be beneficial in ways that are very specific to the industry.

Organizations desiring to reduce buddy punching may not be able to use a biometric punch clock due to employees having dirty hands / wearing gloves due to the work they perform. The Time Clock App with biometric speaker verification solves this problem.

Para transit operators needing to provide employees with upcoming work schedule information often encounter a problem due to their employees not having Internet access at home. Without Internet access, the best way to provide schedule information is by phone.

Case Study 1 – A short line and regional railroad with over 100 rail lines uses the Time Clock App with biometric employee verification for its staff in the field. Upon login, the employee is presented with the date and time of their last punch. This helps alert them of a potentially missed transaction. Employees can also obtain their accrued benefits balance information using the App.

Case Study 2 – Bus drivers at para transit operations retrieve their next day’s route schedule from mid evening into early morning by phone. Upon login, they are presented with their shift start information. By providing drivers with a reliable method to obtain their schedule, the busses have a higher on-time record. Private para transit operations have reduced the incidence of government imposed fines levied due to passenger complaints resulting from late busses.


Utility:

A portion of field employees at utility companies use their phone to interact with their organizations time & attendance system. Most often, the subset of the workforce needing mobile apps are on foot or using a vehicle without a mobile data terminal (MDT).

Case Study 1 – A public utility serving approximately 4 million residents uses the Time Clock App for patrol punches. Field staff overseeing remote water reservoirs mark their presence at each location using the App. The mobile enabled time & attendance application uses the data to generate reports ensuring comprehensive oversight is being performed which is required from a security perspective.

Case Study 2 – One of the nation’s first public gas utilities, in operation for over 175 years, uses the Time Clock App. A subset of the workforce working in the field uses it at the start and end of their shift as well as to register meal breaks.

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